SOFTWASH FAQ
How do you clean a roof?
When feasible, we start by brushing the roof using stiff bristled nylon brushes. This first step loosens the already dead moss from the roof and is also effective at removing some of the larger pieces of moss. After we have removed what we can with the nylon brushes, we then use blowers to clear the roof of all debris prior to SoftWashing the shingles. The roof is then treated with a blend of water, salt-based bleach, and soap.
How often will I need to clean my roof?
Our cleaning process kills not only the visible moss on the roof, but also prevents any new growth from reoccurring for at least 3 years and potential as long as 5.
How often do I need to clean the exterior of my home?
Your siding should stay mold/mildew free for about a year.
Do you offer a warranty for roof cleaning?
A free 5 Year Spot-Free Limited Warranty, when a ProShine SoftWash Full Roof Treatment is purchased
Are the chemicals you use safe?
All the chemical we use are 100% biodegradable and will break down into carbon and water within 20 days of their introduction into the environment. Our desire is that the only thing we leave behind is a clean, sanitized surface. The chemicals we use are all low VOC. VOC's (volatile organic compounds) are particles in the air containing hazardous compounds that threaten public health. Our cleaning process and the chemicals we use conform to the California Air Quality Management District standard and do not release harmful VOC's. Water is one of the purest things on Earth and that is why the chemicals we use are water-based. Our chemicals contain no harmful solvents or phosphates which threaten the ecology of our environment,
Will the chemicals you use hurt my plants or pets?
They are safe for your family, pets, and your plants and we take extra precautions to ensure your delicate plants are not harmed.
What can I expect to see after my roof is treated?
After treating your roof, all the moss, lichen and algae will be dead. The moss will turn bright white and fade to a dull grey over the next 6 - 12 hours. This process is gentle by design to protect the asphalt shingles. We allow natural processes to clear the dead moss from the roof. This is the recommended method for cleaning a roof by the Asphalt Roofing Manufacturers Association. You can read their technical bulletin on this subject by clicking here.
What are you able to clean with your SoftWash System?
If it rains on it, we can clean it!
Do you ever use a pressure washer?
We do carry a pressure washer on our truck and it can be a useful tool for cleaning hard surfaces like driveways and walkways. Pressure washers can also be used for paint prep and in some deck restoration projects.